Page 13 - Smart Skills B1 Sample Pages

006-021-Smart Skills for B1 Preliminary - Unit 1 - Final_CAE-PR-TEST-1.qxd 4/9/2020 5:56 PM Page 13

Unit 1

C. Now read an email written by Jo, to her friend, Emily. E. Read the ‘SemiFormal’ email below. Underline (1) the main
Then answer the questions that follow. subject of the email and (2) what action needs to be taken.

To: emily_goodwood@mail.com To: john_birch@mail.com
From: jo_14@email.co.uk From: susie_21@email.co.uk

Subject: hotel booking Subject: holiday booking
hi Emily, Dear Mr. birch,
how are you doing?
It was good to meet you last Saturday when you
I just wanted to say that I’ve made a reservation
for us at the Grand hotel for next month. came in to ask about making a holiday booking. 1.
We need to pay a deposit for the room by the As you know, the hotel you chose is very popular.
end of next week. It will be around £200 each. For this reason, could you please confirm if you 2.
Is that Ok with you?
would like us to go ahead with your booking.
Write back soon!
bye for now, We would be glad to hear from you early next
Jo week, at the latest, to avoid disappointment.
best wishes,
1. What is the main subject of the email?
a. paying a deposit Susie (Travel agent for Blue Sky Holidays)
b. the Grand hotel
c. a reservation
2. What does Jo want Emily to do? F. Now imagine you are John Birch and write an email
a. book a room replying to Susie.
b. pay a deposit
c. make a reservation Suggested plan:
3. Does Jo expect Emily to reply? 1. First refer to Susie’s email.
a. Yes
b. No 2. Say if you would like to go ahead with the
booking. If not, write a brief explanation,
(e.g. financial problems, still not sure, etc).
D. This is a model example of an informal email. It is Emily’s
reply to Jo. Underline the following in Emily’s email: 3. If you are confirming the booking, ask Susie to
contact you again with confirmation/more
1. a greeting information. If not, thank Susie for her time
2. where she refers to Jo’s email and say you hope to use her company in the
3. the main subject of her email future.
4. what Jo would like her to do
5. a finishing phrase 4. Sign off with a finishing phrase e.g. Kind regards.
5. Sign with your first name and surname.
To: jo_14@email.co.uk
Remember not to write more than 100 words!
From: emily_goodwood@mail.com

Subject: Deposit
hi Jo! 1.
2.
Thanks for your email and for making the reservation.
That’s great news!
Now that I know it’s confirmed, I can really start
looking forward to the holiday.
3.
Of course, I have no problem paying the deposit.
If you like, I can transfer the money to you directly
into your account, today. It’s probably a lot better
than writing out a cheque.
4.
Tell me if that’s what you’d like me to do, or if you
would like something else.
5.
All my love,
Emily

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